Privacy Policy

Introduction

Mindful Talk ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive our services.

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. Your protected health information (PHI) is handled with the utmost care and confidentiality. We have implemented appropriate physical, technical, and administrative safeguards to protect your health information.

Information We Collect

Personal Health Information

• Medical history and current health status
• Mental health symptoms and treatment history
• Medication information and allergies
• Insurance and billing information
• Contact information and emergency contacts

Website Information

• Contact form submissions and appointment requests
• Website usage data and analytics (anonymized)
• Cookies and similar tracking technologies

How We Use Your Information

• Treatment: To provide psychiatric care, medication management, and therapy services
• Payment: To process insurance claims and billing
• Healthcare Operations: To improve our services and ensure quality care
• Communication: To schedule appointments and provide important health information
• Legal Compliance: To meet legal and regulatory requirements

Information Sharing

We do not sell, trade, or otherwise transfer your personal health information to third parties except as described below:

• Healthcare Providers: With other healthcare professionals involved in your care (with your consent)
• Insurance Companies: For payment and coverage verification
• Business Associates: With vendors who assist with our operations (under strict confidentiality agreements)
• Legal Requirements: When required by law or to protect public health and safety
• Emergency Situations: To protect your health and safety or that of others

Your Rights

Under HIPAA, you have the right to:

• Access and receive a copy of your health records
• Request corrections to your health information
• Request restrictions on how your information is used or shared
• Request confidential communications
• File a complaint if you believe your privacy rights have been violated
• Receive a copy of this privacy notice

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. These cookies do not collect personal health information. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to children under 18 without parental consent. We do not knowingly collect personal information from children under 18 without appropriate parental or guardian consent and involvement in the treatment process.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on our website and notify you of any material changes as required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: